TY  - BOOK
AU  - Lloyd, Ken
TI  - 151 quick ideas to deal with difficult people
SN  - 139781564144931
AV  - HE 5549.5.E42 .M384 2007
PY  - 2007///
CY  - Franklin Lakes, New Jersey
PB  - Career Press
KW  - BSBA
KW  - Problem employees
KW  - Conflict management
KW  - Personnel management
N1  - BSA
ER  -