TY - BOOK AU - Certo, Samuel C. TI - Supervision: concepts and skill-building. SN - 9780071286732 AV - HF 5549.12 .C42 2008 PY - 2008/// CY - Boston PB - McGraw-Hill Irwin KW - BSBA KW - Supervision of employees N1 - BSBA ER -