00471nam a2200109Ia 4500008004100000050002900041100002200070245012500092260008600217300002800303521003000331140724s9999    xx            000 0 und d  aHF 5549.5.T7b.Ok41 2007  aOkuguchi, Aimi H. 4aThe effects of training and development programs for sales agents in selected call center in Manila /cAimi H. Okuguchi.  aLas Piñas, Philippines :bSouthville International School and Colleges,cc2007.  a39 p. :bill. ;c28 cm.  aHuman Resource Management