TY  - BOOK
TI  - Customer relationship management in electronic markets
SN  - 81-7992-445-9
AV  - HF 5415.1265  .C987 2005 
PY  - 2005///
CY  - Mumbai, India
PB  - Jaico Publishing House
KW  - Internet marketing
KW  - Broadcast advertising
N1  - BSBA
ER  -