TY - BOOK AU - Gerhard, Gschwandtner TI - The art of nonverbal selling: let your customer's unspoken signals lead you to the close. SN - 978-0-07-147586-0 AV - HF 5438.8.P75 .G929 2007 PY - 2007/// CY - New York PB - McGraw-Hill KW - Selling KW - Psychological aspects KW - Body language KW - Sales personnel KW - Training of KW - Handbooks, manuals, etc N1 - BSBA ER -