TY  - BOOK
AU  - Mayer, Robert.
TI  - How to win any argument: without raising your voice, losing your cool, or coming to blows 
SN  - 9781601631817
AV  - BF 637.I48 .M4 2011
PY  - 2011///
CY  - Pompton Plains, NJ
PB  - Career Press
KW  - Interpersonal conflict
N1  - Includes bibliographical references and index
ER  -