TY  - BOOK
AU  - Sinha, Nalin
TI  - Service quality management in cruise industry
SN  - 9788126150557
AV  - TX 911 .Si617 2012
PY  - 2012///
CY  - New Delhi, India
PB  - Anmol Pub
KW  - Cruise lines
KW  - Management
KW  - Cruise ships
N1  - Includes index; TOU
ER  -