TY - BOOK TI - Harvard business essentials: manager's toolkit, the 13 skills managers need to succeed SN - 1591392896 (pbk.) AV - HD 31 .H3496 2007 U1 - IB 658 PY - 2007/// CY - Boston, Mass. PB - Harvard Business School Press KW - Management KW - Supervision of employees UR - http://www.loc.gov/catdir/toc/ecip047/2003016384.html ER -