TY  - BOOK
AU  - Withers, Bill
TI  - The conflict management skills workshop: trainer's guide 
SN  - 0814470920
AV  - HD 42 .W58 2002
PY  - 2002///
CY  - New York
PB  - American Management Association
KW  - Conflict management
KW  - Handbooks, manuals, etc
KW  - Communication in management
N1  - Includes index; BSBA
ER  -