TY  - BOOK
AU  - Mohanty, R.P.
AU  - Lakhe, R.R.
TI  - TQM in service sector
SN  - 8172249535
AV  - HD 62.15 .M697 2002
PY  - 2002///
CY  - Mumbai
PB  - Jaico Publishing House
KW  - Total quality management
N1  - BSBA
ER  -