00542nam a2200193 a 4500 20140310183303.0 050705s19uu xx 00 eng d 8172249535 HD 62.15 .M697 2002 Mohanty, R.P. TQM in service sector / Dr. R.P. Mohanty and Dr. R.R. Lakhe. Mumbai : Jaico Publishing House, 2002. 598 p. : 25 cm. BSBA Total quality management. Lakhe, R.R. BK lcc FOR 21038 21038 0 0 lcc 0 CL CL GC 2009-09-15 966.00 1 HD 62.15 .M697 2002 C6041 2018-05-15 00:00:00 2015-03-18 1 2013-10-10 BK