TY  - BOOK
AU  - Runion, Meryl
TI  - How to use power phrases to say what you mean, mean what you say, and get what you want
SN  - 9780071424851
AV  - P 95 .R86 2004
PY  - 2004///
CY  - USA
PB  - Mc Graw-Hill
KW  - Oral communication
KW  - Interpersonal communication
ER  -