TY - BOOK AU - Besterfield,Dale H. TI - Quality control SN - 9789810697211 AV - TS 156 .B47 2009 PY - 2009/// CY - Upper Saddle River, N.J. PB - Pearson/Prentice Hall KW - Quality control N1 - BSBA UR - http://www.loc.gov/catdir/toc/fy0804/2008006936.html ER -