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  <titleInfo>
    <title>Customer equity sustainability ratio</title>
    <subTitle> a new metric for assessing a firm's future orientation</subTitle>
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    <namePart>Shiera, Bernd..</namePart>
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    <extent>75 : 3, page 118</extent>
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  <targetAudience>BSBA</targetAudience>
  <note type="statement of responsibility">Bernd Shiera ... [et al.].</note>
  <subject>
    <topic>Customer equity sustainability ratio</topic>
  </subject>
  <subject>
    <topic>Customer equity</topic>
  </subject>
  <subject>
    <topic>Financial crisis</topic>
  </subject>
  <subject>
    <topic>Financial reporting</topic>
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  <subject>
    <topic>Securitization</topic>
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  <subject>
    <topic>Sustainability</topic>
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      <title>Journal of Marketing</title>
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