00610nam a2200193Ia 4500 140529s9999 xx 000 0 und d 9789810696153 TX 911.3.T73 .Os26 2009 O'Shannessy, Vivienne. Front office skills : a practical approach /  Vivienne O'Shannessy 1st ed. Singapore : Pearson Education South Asia, c2009. 370 p. ; 24 cm. Includes glossary and index. BSBA Hospitality industry Australia -- Textbooks. FOR BK 117709 117709 0 0 0 CL CL GC 2014-05-30 578.00 1 2 TX 911.3.T73 .Os26 2009 C16991 2019-02-01 00:00:00 2019-01-24 2014-05-30 BK