TY - BOOK AU - Hall, Stephen. TI - First class service 1: English for the tourism and hospitality industry SN - 9789814392754 AV - PE 1116 .T68 .H174 2012 PY - 2012/// CY - Singapore PB - Cengage Learning Asia Pte Ltd KW - Hospitality industry KW - Terminology N1 - TOU ER -