TY - BOOK AU - Shaffie, Sheila. TI - Lean six sigma SN - 9780071743853 AV - HD 62.15 .Sh475 2012 PY - 2012/// CY - New York PB - McGraw-Hill KW - Management KW - Organizational effectiveness KW - Quality control N1 - Includes index; BSBA ER -