TY - BOOK AU - Martin, Jeanette S. TI - Global business etiquette : a guide to international communication and customs SN - 9780313397172 AV - HF 5384 .M375 2012 PY - 2012/// CY - Santa Barbara, Calif. PB - Praeger KW - Business communication N1 - Includes bibliographical references and index; BSBA ER -