TY  - BOOK
AU  - Sobczak, Art
TI  - Smart calling: eliminate the fear, failure, and rejection from cold calling 
SN  - 9780470567029
AV  - HF 5438.3 .So63 2010
PY  - 2010///
CY  - New Jersey
PB  - John Wiley & Sons Inc.
KW  - Telemarketing
KW  - Telephone selling
N1  - Includes index
ER  -