Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.
Material type:
TextPublication details: Canada :; McGraw-Hill,; 2004Edition: 4th EditionDescription: 587 pages; colored illustrations; 25 cmISBN: - 0-07-121457-7
- MAIN HD 9980.5
- .F58 2004 c.1
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South Mansfield College | MAIN HD 9980.5 .F58 2004 c.1 (Browse shelf(Opens below)) | Available | SMC00731 |
Includes index.
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