The quality library : a guide to staff-driven improvement, better efficiency, and happier customers / by Sara Laughlin and Ray W. Wilson.
Material type:
TextPublication details: Chicago :; American Library Association,; 2008Description: xiv, 144 pages; illustrations; 27cmISBN: - 9789746522205
- 25.1
- L374 2008
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Stonyhurst Southville International School (Malarayat) | NF 025.1 L374 2008 (Browse shelf(Opens below)) | Available | SSISM3955 |
Includes appendix, glossary, bibliographic reference and index.
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