Services marketing management : (Record no. 356983)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00764nam a2200253Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 180523s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0-470-09116-9 |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | MAIN HD 9980.5 |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Item number | .K37 2006 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Kasper, Hans. |
| 245 #0 - TITLE STATEMENT | |
| Title | Services marketing management : |
| 245 #2 - TITLE STATEMENT | |
| Remainder of title | a strategic perspective / |
| 245 #0 - TITLE STATEMENT | |
| Statement of responsibility, etc | Hans Kasper, Piet van Helsdingen, Mark Gabbott. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 2nd Edition |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Australia : |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Name of publisher, distributor, etc | John Wiley & Sons, |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Date of publication, distribution, etc | 2006 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 554 pages : |
| 300 ## - PHYSICAL DESCRIPTION | |
| Other physical details | illustrations ; |
| 300 ## - PHYSICAL DESCRIPTION | |
| Dimensions | 26 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Includes bibliographical references and index. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Sercive industries -- Marketing -- Management. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| General subdivision | Customer services -- Marketing -- Management. |
| Withdrawn status | Lost status | Damaged status | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| South Mansfield College | South Mansfield College | 01/10/2008 | 5.00 | MAIN HD 9980.5 .K37 2006 | SMC04019 | 05/23/2018 | 05/23/2018 |