Customer Participation in the Customization of Services – Effects on Satisfaction and Behavioral Intentions (Record no. 311325)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00474nam a2200133Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 170221s9999 xx 000 0 und d |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Lennart Straus |
| 245 ## - TITLE STATEMENT | |
| Title | Customer Participation in the Customization of Services – Effects on Satisfaction and Behavioral Intentions |
| 245 ## - TITLE STATEMENT | |
| Statement of responsibility, etc | Lennart Straus, Thomas Robbert, Stefan Roth |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Date of publication, distribution, etc | 2012 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 32 : 12 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| General subdivision | Business |
| 856 ## - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="http://www.jbm-online.net/index.php/jbm/article/view/151/115">http://www.jbm-online.net/index.php/jbm/article/view/151/115</a> |
| Withdrawn status | Lost status | Damaged status | Home library | Current library | Date acquired | Total Checkouts | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|
| College Library | College Library | 02/21/2017 | 02/21/2017 | 02/21/2017 | Foreign e-journal articles |