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Creating great customer service / (Record no. 25179)

MARC details
000 -LEADER
fixed length control field	00591nam a2200181 a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20141202090731.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	120815s19uu xx 00 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	9789712725647
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number	HF 5415.5
Item number	.Sa26 2012
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name	Sancianco, Herbert M.
245 ## - TITLE STATEMENT
Title	Creating great customer service /
Statement of responsibility, etc	Herbert M. Sancianco.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc	Mandaluyong City, Philippines :
Name of publisher, distributor, etc	Anvil Pub,
Date of publication, distribution, etc	2012.
300 ## - PHYSICAL DESCRIPTION
Extent	146 p.
Dimensions	19 cm.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Customer services
General subdivision	Techniques and procedures
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Customer satisfaction
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Customer relations
General subdivision	Philippines.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type	Books
Source of classification or shelving scheme	Library of Congress Classification
Call number prefix	Filipininana

Holdings
Withdrawn status	Lost status	Source of classification or shelving scheme	Damaged status	Home library	Current library	Shelving location	Date acquired	Cost, normal purchase price	Total Checkouts	Full call number	Barcode	Date last seen	Price effective from	Koha item type
		Library of Congress Classification		College Library	College Library	Filipiniana Section	08/15/2012	530.00		HF 5415.5 .Sa26 2012	C14944	05/08/2018	10/18/2013	Books

SOUTHVILLE LIBRARY