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  2. MARC view: Managing human resources in call centers.
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Managing human resources in call centers. (Record no. 22842)

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MARC details
000 -LEADER
fixed length control field 00553nam a2200193 a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20140310183435.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 080130s19uu xx 00 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 1-904298-52-4
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number HE 8788
Item number .G192 2002
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Wynne, Bernard
245 ## - TITLE STATEMENT
Title Managing human resources in call centers.
Statement of responsibility, etc Bernard Wynne
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc London :
Name of publisher, distributor, etc Spiro Press,
Date of publication, distribution, etc 2002.
300 ## - PHYSICAL DESCRIPTION
Extent 150 p. :
Other physical details ill. ;
Dimensions 24 cm.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Call centers
General subdivision Management.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Jacques, Terry
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Garrett, Nick
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Source of classification or shelving scheme Library of Congress Classification
Call number prefix Foreign
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
    Library of Congress Classification   College Library College Library General Circulation Section 01/30/2008   HE 8788 .G192 2002 C9092 05/15/2018 1 03/10/2014 Books

Managing human resources in call centers.

APA

Wynne B., Jacques T. & Garrett N. (2002). Managing human resources in call centers. London: Spiro Press.

Chicago

Wynne Bernard, Jacques Terry and Garrett Nick. 2002. Managing human resources in call centers. London: Spiro Press.

Harvard

Wynne B., Jacques T. and Garrett N. (2002). Managing human resources in call centers. London: Spiro Press.

MLA

Wynne Bernard, Jacques Terry and Garrett Nick. Managing human resources in call centers. London: Spiro Press. 2002.

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SOUTHVILLE LIBRARY

Southville International School and Colleges Library

1281 Tropical Ave. Cor. Luxembourg St., BF Homes International, Las Pinas City

Tel. No. 8256374 / 252358 Loc. 117/146

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