Normal view MARC view ISBD view

The golden rules of customer care : (Record no. 14600)

MARC details
000 -LEADER
fixed length control field	00558nam a22001697a 4500
003 - CONTROL NUMBER IDENTIFIER
control field	PILC
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20150112093437.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	130226t xxu\|\|\|\|\| \|\|\|\| 00\| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	0091748445
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number	HF 5415.5
Item number	.Se516 1991
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number	MkSF 658.812
Item number	Se8 1990
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name	Sewell, Carl
9 (RLIN)	16533
245 ## - TITLE STATEMENT
Title	The golden rules of customer care :
Remainder of title	how to turn that one-time buyer into a super-loyal lifelong customer /
Statement of responsibility, etc	Carl Sewell and Paul Brown
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc	London
Name of publisher, distributor, etc	Century Business
Date of publication, distribution, etc	1991.
300 ## - PHYSICAL DESCRIPTION
Extent	175 pages :
Dimensions	23 cm.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme	Library of Congress Classification
Koha item type	Books

Holdings
Withdrawn status	Lost status	Source of classification or shelving scheme	Damaged status	Home library	Current library	Shelving location	Date acquired	Total Checkouts	Full call number	Barcode	Date last seen	Copy number	Price effective from	Koha item type
		Library of Congress Classification		Southville International School Affiliated with Foreign Universities Library	Southville International School Affiliated with Foreign Universities Library	Southville Foreign University Section	09/04/2013		HF 5415.5 .Se516 1991	SFU0870	05/15/2018	1	09/04/2013	Books

SOUTHVILLE LIBRARY