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The key to great leadership :

Burwash, Peter

The key to great leadership : rediscovering the principles of outstanding service : lessons from the front lines of the world's best service companies / Peter Burwash. - Mumbai : Jaicot Pub., c1997. - 145 p. ill. ; 22 cm.

ISBN: 8172246137 (pbk. : alk. paper)

LCCN: 95018225

Subjects--Topical Terms:
Service industries--Management.
Service industries--Customer services.
Leadership.

LC Class. No.: HD 9980.5 / .B974 1997

Dewey Class. No.: HS 158.4 / B85 1997

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The key to great leadership :

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