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Customer service for hospitality and tourism /

Hudson, Simon

Customer service for hospitality and tourism / Simon Hudson and Louise Hudson. - Oxford : Goodfellow Publishers, c2013. - 303 p. : ill. ; 25 cm.

Includes index.

ISBN: 9781908999344

Subjects--Topical Terms:
Hospitality industry--Customer services.
Tourism--Customer services.

LC Class. No.: TX 911.3.C8 / .H869 2013

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Customer service for hospitality and tourism /

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