Instant repeat business. /
Sugars, Bradley J.
Instant repeat business. / - New York : McGraw-Hill, 2006. - 151 p. : ill. ; 23 cm.
0-07-146666-5
Customer services.
Consumer satisfaction.
HF5415.5 / .Su84 2006
Instant repeat business. / - New York : McGraw-Hill, 2006. - 151 p. : ill. ; 23 cm.
0-07-146666-5
Customer services.
Consumer satisfaction.
HF5415.5 / .Su84 2006