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Quality service management : a guide to improving business process

Maleyeff, John

Quality service management : a guide to improving business process John Maleyeff - London Routledge c2022. - xiv, 202 pages ; 23 cm.

Includes bibliographical references, index, and glossary.

ISBN: 978-1-032-05751-4

Subjects--Topical Terms:
Reengineering (Management).
Management--Evaluation.

LC Class. No.: HD 58.87 / .M35 2022

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Quality service management : a guide to improving business process

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