The golden rules of customer care:
Sewell, Carl
The golden rules of customer care: How to turn that one-time buyer into a super-loyal lifelong customer / Carl Sewell, Paul B. Brown.-- - New York : Doubleday 1990 - xx, 175 pages
0-09-174844-5
Customer services
Customer services -- Management.
The golden rules of customer care: How to turn that one-time buyer into a super-loyal lifelong customer / Carl Sewell, Paul B. Brown.-- - New York : Doubleday 1990 - xx, 175 pages
0-09-174844-5
Customer services
Customer services -- Management.