The golden rules of customer care :
Sewell, Carl
The golden rules of customer care : How to turn that one-time buyer into a super loyal lifelong customer/ Carl Sewell, Paul B. Brown.-- - New York: Doubleday 1990 - 175 pages
0-09-174844-5
Customer services
Customer services -- Management.
The golden rules of customer care : How to turn that one-time buyer into a super loyal lifelong customer/ Carl Sewell, Paul B. Brown.-- - New York: Doubleday 1990 - 175 pages
0-09-174844-5
Customer services
Customer services -- Management.