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Enhancing customer experience in the service industry :

Altinay, Levent.

Enhancing customer experience in the service industry : a global perspective / Levent Altinay.-- - Europe : Cambridge scholars 2016 - vi, 277 pages.

ISBN: 9781443884969

Subjects--Topical Terms:
Customer services -- management
Service industries -- customer service

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Enhancing customer experience in the service industry :

SOUTHVILLE LIBRARY