Anytime, anywhere :
Spector, Robert.
Anytime, anywhere : how the best bricks-and-clicks businesses deliver seamless service to their customers / Robert Spector. - Cambridge : Perseus Publishing, 2002 - 293 pages ; 21 cm.
Includes bibliographical references and index.
0-7382-0803-5
Customer services.
MAIN HF 5415.5 / .S64 2002
Anytime, anywhere : how the best bricks-and-clicks businesses deliver seamless service to their customers / Robert Spector. - Cambridge : Perseus Publishing, 2002 - 293 pages ; 21 cm.
Includes bibliographical references and index.
0-7382-0803-5
Customer services.
MAIN HF 5415.5 / .S64 2002