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Mobile phone service recovery: Its reflection on post-complaint behaviour,

Hart O. Awa

Mobile phone service recovery: Its reflection on post-complaint behaviour, Hart O. Awa, University of Port Harcourt; Ogwo E. Ogwo, Abia State University; Ojiabo Ukoha, University of Maryland. - Journal of Management and Marketing Research 2014 - 3 : 4

Subjects--Topical Terms: --Business

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Mobile phone service recovery: Its reflection on post-complaint behaviour,

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