Supporting online students :
Crawley, Anita, 1946-
Supporting online students : a guide to planning, implementing, and evaluating services / Anita Crawley. - First edition. - San Francisco, CA : Jossey-Bass, 2012. - xxiii, 262 pages : illustrations ; 24 cm. - The Jossey-Bass higher and adult education series . - Jossey-Bass higher and adult education series. .
Includes bibliographical references and index.
"Online Student Services and Support is a comprehensive review of all aspects of support services needed by online learners. It argues that while these services are necessary for online students to be successful, they will benefit all students. Based on a decade's worth of published research, it describes the scope of services that should be made available to online students in three separate stages of their college careers. It offers guidelines and standards for these services as outlined by half a dozen national professional organizations; covers the nationally used audit tool developed by the Center for the Transforming Student Services (CENTSS)"--
9781118076545 (hardback)
2011047501
Web-based instruction.
Students--Services for--Technological innovations.
LB 1044.87 / .C75 2012
371.33/44678
Supporting online students : a guide to planning, implementing, and evaluating services / Anita Crawley. - First edition. - San Francisco, CA : Jossey-Bass, 2012. - xxiii, 262 pages : illustrations ; 24 cm. - The Jossey-Bass higher and adult education series . - Jossey-Bass higher and adult education series. .
Includes bibliographical references and index.
"Online Student Services and Support is a comprehensive review of all aspects of support services needed by online learners. It argues that while these services are necessary for online students to be successful, they will benefit all students. Based on a decade's worth of published research, it describes the scope of services that should be made available to online students in three separate stages of their college careers. It offers guidelines and standards for these services as outlined by half a dozen national professional organizations; covers the nationally used audit tool developed by the Center for the Transforming Student Services (CENTSS)"--
9781118076545 (hardback)
2011047501
Web-based instruction.
Students--Services for--Technological innovations.
LB 1044.87 / .C75 2012
371.33/44678