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201 ways to deal with difficult people /

201 ways to deal with difficult people / Alan Axelrod and Jim Holtje. - New York McGraw-Hill 1997 - 150 p. ; 18 cm.

1. Occupational ethics. 2. Ethics

ISBN: 0070062188

LC Class. No.: HF 5549 / .Ax969 1997

Dewey Class. No.: TR 174 / AXE 1997

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201 ways to deal with difficult people /

SOUTHVILLE LIBRARY