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Customer service :

Lucas, Robert W.

Customer service : skills for success / Robert W. Lucas. - 4th ed. - Boston : McGraw-Hill, c2009. - xx, 294 pages : illustrations (some colored) ; 26 cm.

9780071220361


Customer services.

HF 5415.5 / L83 2009

Customer service :

APA

Lucas R. W., . (2009). Customer service. Boston: McGraw-Hill.

Chicago

Lucas Robert W, . 2009. Customer service. Boston: McGraw-Hill.

Harvard

Lucas R. W., . (2009). Customer service. Boston: McGraw-Hill.

MLA

Lucas Robert W, . Customer service. Boston: McGraw-Hill. 2009.

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SOUTHVILLE LIBRARY

Southville International School and Colleges Library

1281 Tropical Ave. Cor. Luxembourg St., BF Homes International, Las Pinas City

Tel. No. 8256374 / 252358 Loc. 117/146

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