Services marketing /
Bateson, John E. G.
Services marketing / John G. Bateson. - 4th ed. - Australia : South Western Cengage Learning, 2008. - 468 p. : ill., col. ; 25 cm.
9780538476454
Service marketing--Marketing
HD 9980.5 / .B329 2008
Services marketing / John G. Bateson. - 4th ed. - Australia : South Western Cengage Learning, 2008. - 468 p. : ill., col. ; 25 cm.
9780538476454
Service marketing--Marketing
HD 9980.5 / .B329 2008