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10 Steps to successful customer service /

Kamin, Maxine

10 Steps to successful customer service / Maxine Kamin. - Alexandria, Virginia : ASTD, 2010. - 170 p. : ill. ; 22 cm.

ISBN: 9781562865900

Subjects--Topical Terms:
Hospitality industry--Customer service

LC Class. No.: HF 5415 / .K15 2010

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10 Steps to successful customer service /

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