Raving fans:
Blanchard, Kenneth
Raving fans: a revolutionary approach to customer service. / - New York : William Morrow and Company, 1993. - 135 p. : ill. ; 24 cm.
9780688123161
Customer service.
HF 5415.5 / .B528 1993
Raving fans: a revolutionary approach to customer service. / - New York : William Morrow and Company, 1993. - 135 p. : ill. ; 24 cm.
9780688123161
Customer service.
HF 5415.5 / .B528 1993