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Creating Rapport :

Zuker, Elaina

Creating Rapport : using personal power to influence without control. / Elaina Zuker - Boston, M.A : Thomson/Course Technology, 2005. - 88 p. : 25 cm.

ISBN: 1418846880

Subjects--Topical Terms:
Business communication--Psychological aspects.
Interpersonal communication.
Influence (Psychology).

LC Class. No.: HF 5718 / .Z85 2005

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Creating Rapport :

SOUTHVILLE LIBRARY