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Service quality management in cruise industry /

Sinha, Nalin

Service quality management in cruise industry / Nalin Sinha. - 1st ed. - New Delhi, India : Anmol Pub, 2012. - 256 p. : 22 cm.

Includes index

ISBN: 9788126150557

Subjects--Topical Terms:
Cruise lines--Management
Cruise ships--Management

LC Class. No.: TX 911 / .Si617 2012

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Service quality management in cruise industry /

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