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Front office procedures /

Kasavana, Michael L.

Front office procedures / Michael L. Kasavana, Richard M. Brooks. - 4th ed. - East Lansing, Mich : Educational Institute, American Hotel & Motel Association, 1995. - 511 p. : ill. ; 23 cm.

ISBN: 0866121803

Subjects--Topical Terms:
Hotel front desk personnel.
Hotel management.

LC Class. No.: TX 911.3.M27 / .K374 1995

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Front office procedures /

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