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Evan, James R.

Total quality : management, organization and strategy / James R. Evans, James W. Dean, Jr. - Cincinnati, Ohio : South-Western College Pub., 2001. - 376 p. : ill. ; 24 cm.

ISBN: 9812400680

Subjects--Topical Terms:
Total Quality Management

LC Class. No.: HD 62.15 / .D4 2001

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SOUTHVILLE LIBRARY