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Service quality management in hospitality,tourism and leisure /

Jay Kandampully

Service quality management in hospitality,tourism and leisure / Jay Kandampully ... [et,al.]. - (Bombay) Jaico Pub House 2006. - 339 pages : 22 cm.

ISBN: 0789007266

LC Class. No.: TX 911.3.M27 / .Se46 2006

Dewey Class. No.: R 647.94068 / K13s 2001

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Service quality management in hospitality,tourism and leisure /

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