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Harris, Elaine K.

Customer service : a practical approach / - 3rd ed. - New Jersey : Pearson Education, Inc, 2003. - 164 pages : 28 cm.

ISBN: 0130978531

Subjects--Topical Terms:
Customer services

LC Class. No.: HF 5415.5 / .H2897 2003

Dewey Class. No.: MkSF 658.812 / H24 2003

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