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Why TQM fails and what to do about it /

Brown, Mark Graham.

Why TQM fails and what to do about it / Mark Graham Brown, Darcy E. Hitchcock[and] Marsha L. Willard. - Chicago : Irwin Professional Pub., 1994. - 252 p. : ill. ; 24 cm.

Includes bibliographical references and index.

ISBN: 9780786301409

LCCN: 93044771

Subjects--Topical Terms:
Total quality management.

LC Class. No.: HD 62.15 / .B763 1994

Dewey Class. No.: GLT 656.562 / B81 1994

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Why TQM fails and what to do about it /

SOUTHVILLE LIBRARY