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Front office skills :

O'Shannessy, Vivienne.

Front office skills : a practical approach / Vivienne O'Shannessy - 1st ed. - Singapore : Pearson Education South Asia, c2009. - 370 p. ; 24 cm.

Includes glossary and index.

ISBN: 9789810696153

Subjects--Topical Terms:
Hospitality industry--Australia -- Textbooks.

LC Class. No.: TX 911.3.T73 / .Os26 2009

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Front office skills :

SOUTHVILLE LIBRARY