Effective crisis communication :
Effective crisis communication : moving from crisis to opportunity /
Ulmer, Robert R.; Sellnow, Timothy L.; Seeger, Matthew W.
- 2nd ed.
- Thousand Oaks, California : SAGE Publications, Inc. c2011.
- xvii, 239 p. : ill. ; 23 cm.
Rev. ed. of: Effective crisis communication : moving from crisis to opportunity / Robert R. Ulmer, Timothy L. Sellnow, Matthew W. Seeger. 2007.
Includes bibliographical references and index.
9781412980333 (cloth) 9781412980340 (pbk.)
2010033452
Crisis management.
Emergency management.
Communication in management.
Communication in organizations.
HD 49 / .Ul43 2011
M 658.47722 / U43 2011
Rev. ed. of: Effective crisis communication : moving from crisis to opportunity / Robert R. Ulmer, Timothy L. Sellnow, Matthew W. Seeger. 2007.
Includes bibliographical references and index.
9781412980333 (cloth) 9781412980340 (pbk.)
2010033452
Crisis management.
Emergency management.
Communication in management.
Communication in organizations.
HD 49 / .Ul43 2011
M 658.47722 / U43 2011